The Neighborhood Management Department was established to give each of our 35 neighborhoods a voice in the community; and to provide someone who would be looking out for the welfare of each neighborhood on a continual basis. The department’s goal is to insure that the common areas in all neighborhoods are kept up to Hunter’s Creek standards, as set by the Association’s documents and the Board of Directors, and to assist with each neighborhood's plan to maintain and enhance their property. 

Neighborhood landscape, ponds, fountains, gates, lighting, signs and sidewalk/street issues are among the items handled through the Neighborhood Department. We work closely with the Grounds & Maintenance Manager, Roy Figg, and his staff to insure that all of these items are kept maintained. We do inspections of our neighborhoods to help insure that everything remains in good condition.

We attend Committee and Board Meetings and work with each committee on the goals they have for their neighborhoods.  These might include enhancing the landscape, adding lighting to the entrance ways, enhancing pond areas with additional landscape or park benches, or adding playground or picnic areas to passive parks.  We also work with the neighborhoods in setting up Neighborhood Watch programs, submitting grant applications to the county and Streetscape programs.

The Neighborhood Management Department reviews neighborhood financial statements each month and keeps track of the reserve monies for each committee.  Around May of each year we begin the budget process, which continues through October or November. We work with the Accounting Department Reserve studies and put together a budget that is reviewed by each neighborhood’s representatives. We also work with insurance companies on finding policies with the best coverage for the least amount of funds.

We talk with individual homeowners on a daily basis, answer their questions, note their concerns and try to resolve any issues.  The areas over which we have no control are community standards (violation issues with individual homeowners and ARC applications) and Master Association issues. These issues must be handled by the Community Standards Department and the Master Association, respectively. You may reach them by calling 407-240-6000.

Our goal is to respond to the requests and needs that are unique and important to each neighborhood, and we look forward to continuing to improve our working relationships with all of you.